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Training
E-Learning Training
Pink e-Learning Portal
ITIL 4
PRINCE2
Lean IT
Agile
Artificial Intelligence
Change Management
Data Analytics
Asset Management
Integrated Service Management
Information Security
COBIT
Business Relationship Management
SIAM
Service Automation Framework
DevOps
VeriSM
MSP
Kanban
Service Desk Analyst
Klassikaal & Virtueel
ITIL 4
PRINCE2
Agile
DevOps
Lean IT
COBIT
Business Relationship Management
MSP
SIAM
SABSA
Professional Cloud Service Manager
Business Simulaties
City Construct – Scrum
Challenge of Egypt – Agile
Challenge of Egypt – Traditional
The Phoenix Project
Apollo 13
MarsLander® Simulation
Ocean’s 99 Game
E-learning Voor teams
Consulting
Voor Organisaties
Organisatieadvies
PinkPortal voor organisaties
Incompany training
Business Simulaties
Workshops
Consulting Services
Organisational Changes
PinkScan: Procesbeoordeling
PinkSelect: ToolSelectie
PinkPerform: Service Performance Management
Technology
Cherwell
Cherwell IT Service Management
Cherwell Implementatie Services
Cherwell Project Portfolio Management
Cherwell HR Service Management
Cherwell Facilitair Service Management
Cherwell® Information Security Management
Cherwell Mobiele App
FireScope
Secure Discovery and Dependency Mapping (SDDM)
Service Performance Manager
Freshworks
Freshservice
4me Service Management
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Article
Supplier Management
The Supplier Management process ensures that suppliers and the services they provide are managed to support IT service targets and...
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Video
IT Asset & Service Management Landscape Changes
Discover more about the changing landscape of IT Asset Management and how to prepare for the future.
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Article
Education
Guide
PRINCE2 Themes
The PRINCE2 themes are topics that a Project Manager should be continually thinking about in his/her project. The seven themes...
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Article
Human Resource Management
Personnel policy plays an important and strategic role in fulfilling the long-term objectives of an organisation. It can also be...
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Guide
Questions you need to ask about your Change Management process
I am often confronted with a belief that selecting a service management toolset will magically instill the discipline of service...
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Education
ITIL4 High-Velocity IT Techniques
ITIL 4 Specialist: High-velocity IT explains twenty-five techniques based on the objectives they support. Here is a list of all...
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Guide
Financial Management & IT Services
IT Services are usually viewed as critical to the business or organization. The increases in user numbers, demands for new...
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Guide
Service Catalogue
A service catalogue is an organised and curated collection of any and all business and information technology-related services that can be...
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Education
PRINCE2 Principles
PRINCE2 is to provide a project management method than can be applied regardless of project scale, type, organisation, geography or...
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Education
Availability Management
The continued advances in IT technology design have resulted in significant improvements in the availability and reliability of the IT...
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Education
Guide
Configuration Management Database – CMDB
The Configuration Management Database (CMDB) is updated and referred to throughout the Release Management process concurrently with updates to the...
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Article
Guide
Capacity Management Process
Capacity Management consists of a number of sub-processes, of which there are various activities. In carrying out this work, the...
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Escalation Management
Escalation management is used everywhere within IT Service Management and is also part of ITIL recommendations for organisations. Escalation processes...
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Assessment
Education
IT Service Asset and Configuration Self Assessment
Take our free self-assessment for Service Asset and Configuration Management (SACM). The survey will enable us to provide you with...
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Service Level Management
Service Level Management (SLM) is essential in any organisation so that the level of IT Service needed to support the...
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Guide
ITIL Service Design Principles
It is important that the right interfaces and links to the design activities exist. When designing new or changed services,...
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Article
Benefits of a flexible workforce
Since the foundation of our organisation in 1980, we have experienced demand from our customers for temporary IT resources. While...
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Article
Guide
Server Management
Companies depend on their server infrastructure for most IT functions, including data storage, hosting websites, emails, and applications. Successful management...
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Article
Prince2 An Introduction
PRINCE® 2 is a non-proprietary method and has emerged worldwide as one of the most broadly accepted methods for managing...
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Video
What is a PinkScan?
Think Process performance, think Pink. Let Pink Elephant analyse the maturity of any number of your ITSM Processes with PinkScan,...
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