Pink Elephant’s Cherwell Health Check will evaluate your organisation’s current Cherwell Service Management implementation and help optimise your solution to your current and future needs and requirements.
As your organisation changes to remain competitive, it can have direct impact on your Cherwell configuration and administrative team needs. Many organisations start their Cherwell implementation with foundational capabilities and new administrators. The solution evolves as administrators learn more about Cherwell Service Management’s powerful capabilities and take on new business requirements. If you want to understand whether
you are planning properly to exploit new features based on best practices, or you may be unsure if your system has been optimally configured, or perhaps you may be experiencing a product performance issue, an experienced Pink Elephant consultant will be able to help you identify areas that can be improved.
The Cherwell Service Management Health Check provides many benefits. This service can help you to:
We run our Cherwell Health Check remotely, with no impact to your instance, and compare both the technical configuration and process/user journeys of our of clients’ instance against best practice.