The PinkScan Maturity Model
Think Process performance, think Pink. Let Pink Elephant analyse the maturity of any number of your ITSM Processes with PinkScan, the only independent and objective assessment service of its kind.
PinkScan uses a maturity scale of 1-5, based on the Capability Maturity Model developed by the Carnegie Mellon Software Engineering Institute. The CMM model of expressing process maturity has become the definitive reference in the industry, and Pink Elephant was the first organisation to specifically use CMM to assess IT Service Management processes.