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Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
Dedicated IT Support
At Pink Elephant, we’re far from your standard off-shore service operation. We’re your dedicated IT support providers, positioned right beside you. We believe in the power of proximity and understanding – the closer we are to your business, the better we can support, grow, and evolve together.
An IT Support team dedicated to your business
We don’t just provide a service; we build relationships. By maintaining a consistent team to support your users and business, we foster strong bonds, leading to improved service delivery, consistent enhancements, and seamless operations.
Our dedicated IT Support isn’t a one-size-fits-all offering; it’s tailored to your unique requirements. Need short-term assistance to cope with a hectic period? We’ve got you covered. Looking for long-term, full-time IT support? Consider it done.
Why choose Pink Elephant?
- 24/7/365 Coverage – Our Managed Service Centre is open 24/7/365.
- Multilingual Support – English, French, German, Spanish, Italian, Portuguese, Dutch and more.
- Lower Operational Costs – Our fully managed service is accompanied by considerable cost savings and more.
- ITSM Thought Leadership – Globally recognised ITSM Thought Leader for over 40 years.
- Performance Driven – KPI-driven with a significant focus on first time fix and response.
- Innovation – Leading-edge technology and future-equipped service capabilities.
Case studies
Rapid results: a new ITSM Platform in 54 days
When Ivanti announced the end of life for Cherwell, SCS JV faced an urgent challenge. More than a service-management tool, Cherwell provided crucial identity and access management for the project, controlling who could see sensitive project data across 22 live construction sites. With more than 2,100 project staff and between...
Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...
Bespoke Customer Service training programme for GTT
Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones. Find Out More about Customer...