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Welkom bij Pink Academy! Wij bieden een uitgebreid scala aan ITSM- en ESM-diensten die zijn ontworpen om de digitale transformatie van uw organisatie te ondersteunen.

Of u nu op zoek bent naar deskundig ITSM-advies, geavanceerde technologische oplossingen, bekroonde trainingen of praktische IT-ondersteuning, verken onze website en gebruik het zoekveld om eenvoudig de bronnen, inzichten en diensten te vinden die u nodig hebt.

DevOps: The Full Stack Approach

Organisations striving for innovation and competitiveness must continuously deliver high-quality value rapidly and cost-effectively. This need drove the demand for IT service automation, but a significant challenge stood in the way: the traditional disconnect between development and operations…. read more

Digital Transformation: Agile Ways of Working

When transitioning to Agile working methods, organisations must plan carefully – beyond just declaring “we’re doing Agile now”. Effective leadership, communication, and a cultural shift across both IT and non-IT teams are essential for success. The pressure created… read more

Digital Transformation – Preparation

When organisations embark on digital transformation initiatives, it’s essential to support the change with the right activities, functions, and ways of working to ensure success. Once desired outcomes are identified, a 360-degree assessment of people, processes, and technology… read more

Digital Transformation: Triumph, Tragedy and Strategy

When the UK went into its first lockdown in March 2020, many organisations had to quickly adapt to remote working, placing new pressures on IT departments. While some were well-prepared, others faced difficulties, particularly with large volumes of… read more

Digital Transformation: Part 15 – People, Process, and Technology

Strong IT leadership is crucial for managing technology through the ‘Holy Trinity’ of People, Process, and Technology. As organisations tackle significant transformation and tactical changes, harnessing this trio has become more essential than ever. Success relies on a… read more

CMDB and ITIL

An up-to-date and functioning CMDB is one of the most important indicators of ITIL implementation success and the organisation’s overall IT maturity, yet many organisations seem to overlook or underestimate its importance in supporting other ITIL processes.

Digital Transformation: Part 14 – Digital disruption. What are the benefits?

Digital disruption offers businesses unique benefits when aligned with a strong digital strategy. Domino’s Pizza, for example, leveraged digital innovation through a mobile app to enhance speed and convenience, leading to greater growth than even tech giants like… read more

Digital Transformation: Part 12 – On premise or Cloud Infrastructure?

When planning digital transformation, it is crucial to align cloud decisions with overall business and operational objectives. Some organisations choose public cloud options, perceiving lower costs and favouring OpEx over CapEx. However, cloud services are not always cheaper… read more

White paper Agile®

Het is toch eigenlijk merkwaardig te moeten constateren dat we aan de ene kant in een snel veranderende wereld leven…

Agile® en andere methoden

Een vaak gestelde vraag is of Atern gebruikt kant worden in combinatie met, of in de plaats van andere methoden,…