Tips for your SaaS vendor renewal discussions
Tips for your SaaS vendor renewal discussions Most ITSM vendors initiate contract renewal discussions 30 to 60 days before end of term. That could be a problem because most organizations take 6 to 9 months to decide on… read more
9 Considerations Before You License a New ITSM Solution
9 Considerations Before You License a New ITSM Solution In a crowded market of IT service management solutions, it can be easy to find a potential solution that meets your feature and functional requirements. Conversely, it can be… read more
Nine Considerations for Licensing a New ITSM Solution
In a crowded market of IT service management solutions, it can be easy to find a potential solution that meets your feature and functional requirements. Conversely, it can be difficult to calculate and understand the hard and soft… read more
Implementing an ITSM Tool
Implementing an ITSM Tool: More Than Just Buying Software Implementing an IT Service Management (ITSM) tool involves more than purchasing software off the shelf or subscribing to a SaaS solution. Before investing in an ITSM tool, it’s essential… read more