IT Service Continuity Management

Since the methodology of “Contingency Planning”, there have been significant changes in technology and the way in which technology is used within the business. The dependencies between business processes and technology are now inter-twined that Contingency Planning (or Business Continuity Management as it is now sometimes referred) Incorporates both a business element ( Business Continuity Planning) and a technology element (IT Service Continuity Management Planning). Their dependencies on each other determine that one is a subset of the other, depending on the nature of the business and the extent to which technology has pervaded the organisation.