Zoeken
X
Hoe kunnen we je helpen?
Welkom bij Pink Academy! Wij bieden een uitgebreid scala aan ITSM- en ESM-diensten die zijn ontworpen om de digitale transformatie van uw organisatie te ondersteunen.
Of u nu op zoek bent naar deskundig ITSM-advies, geavanceerde technologische oplossingen, bekroonde trainingen of praktische IT-ondersteuning, verken onze website en gebruik het zoekveld om eenvoudig de bronnen, inzichten en diensten te vinden die u nodig hebt.
Of u nu op zoek bent naar deskundig ITSM-advies, geavanceerde technologische oplossingen, bekroonde trainingen of praktische IT-ondersteuning, verken onze website en gebruik het zoekveld om eenvoudig de bronnen, inzichten en diensten te vinden die u nodig hebt.
Digital Transformation – Preparation
When organisations embark on digital transformation initiatives, it’s essential to support the change with the right activities, functions, and ways of working...
Digital Transformation: Triumph, Tragedy and Strategy
When the UK went into its first lockdown in March 2020, many organisations had to quickly adapt to remote working, placing new...
IT Service ContinuityManagement
Contingency Planning Since the methodology of “Contingency Planning”, there have been significant changes in technology and the way in which technology is...
SupplierManagement
IT Service Management Supplier Management The Supplier Management process ensures that suppliers and the services they provide are managed to support IT...
Human ResourceManagement
Personnel policy plays an important and strategic role in fulfilling the long-term objectives of an organisation. It can also be used as...
Questions you need to ask about yourChange Management process
I am often confronted with the belief that selecting a service management toolset will magically instill the discipline of service management within...
ITIL4 High-Velocity IT Techniques
ITIL 4 Specialist: High-velocity IT explains twenty-five techniques based on the objectives they support. Here is a list of all of the...
Service Catalogue
A service catalogue is an organised and curated collection of any and all business and information technology-related services that can be performed by,...
PRINCE2 Principles
Prince2 is a structured, non-proprietary project management method focusing on controlling project costs, timescales, quality, scope, risk and benefits. The purpose of...
AvailabilityManagement
The continued advances in IT technology design have resulted in significant improvements in the availability and reliability of the IT Infrastructure. Fault-tolerant...
Benefits of a flexible workforce
Since the foundation of our organisation in 1980, we have experienced demand from our customers for temporary IT resources. While we are...
Server Management
Server Management: Companies depend on their server infrastructure for most IT functions, including data storage, hosting websites, emails, and applications. Successful management...
CMDB and ITIL
An up-to-date and functioning CMDB is one of the most important indicators of ITIL implementation success and the organisation's overall IT maturity,...
ITIL® 4 and IT Asset Management
Managing IT assets is crucial for operational success, as they represent a significant investment in today’s organisations. IT asset management (ITAM) involves...
ITIL 4 Specialist: Drive Stakeholder Value – The Seven Steps of the Customer Journey
The structure that facilitates this collaborative creation of value is the customer journey – the complete end-to-end experience that customers have with...