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Welkom bij Pink Academy! Wij bieden een uitgebreid scala aan ITSM- en ESM-diensten die zijn ontworpen om de digitale transformatie van uw organisatie te ondersteunen.
Of u nu op zoek bent naar deskundig ITSM-advies, geavanceerde technologische oplossingen, bekroonde trainingen of praktische IT-ondersteuning, verken onze website en gebruik het zoekveld om eenvoudig de bronnen, inzichten en diensten te vinden die u nodig hebt.
Of u nu op zoek bent naar deskundig ITSM-advies, geavanceerde technologische oplossingen, bekroonde trainingen of praktische IT-ondersteuning, verken onze website en gebruik het zoekveld om eenvoudig de bronnen, inzichten en diensten te vinden die u nodig hebt.
ITIL4 High-Velocity IT Techniques
ITIL 4 Specialist: High-velocity IT explains twenty-five techniques based on the objectives they support. Here is a list of all of the...
IT Release Management
IT Release Management: Ensuring Seamless Rollouts IT Release Management plays a crucial role in managing the deployment of hardware and software in...
Industry Challenges in Claims Management
Understanding the challenges in Claims Management is the first step towards determining the means to meet them. The South African industry shares...
Benefits of Agile Project Management
Agile Methodology vs. Traditional Development: Which is Right for You? The Agile methodology is rapidly becoming the go-to approach for managing projects,...
Outsourcing IT Services
Outsourcing Your Service Desk: Key Considerations Outsourcing IT Service Desk support has become an increasingly viable option for businesses looking to streamline...
Technical Management in ITSM
Technical Management in IT Service Management (ITSM) Technical Management in ITSM refers to the departments or teams that manage an organisation’s IT...
Financial Management & IT Services
IT Services are usually viewed as critical to the business or organization. The increases in user numbers, demands for new technologies and...
Service Desk KPIs and Metrics: A Guide
Establish the Right ITSM Metrics for Your Team and Business ITSM metrics and KPIs are essential for aligning your service desk with...
Service Catalogue
A service catalogue is an organised and curated collection of any and all business and information technology-related services that can be performed by,...
Ten ITIL 4 Benefits for Organisations
In today’s fast-paced digital era, organisations must constantly adapt to maintain competitiveness. For over 40 years, ITIL® has been a vital IT...
PRINCE2 Principles
PRINCE2 is to provide a project management method than can be applied regardless of project scale, type, organisation, geography or culture. This...
Availability Management
The continued advances in IT technology design have resulted in significant improvements in the availability and reliability of the IT Infrastructure. Fault-tolerant...
ITIL 4 Managing Professional Certification Stream
ITIL 4 Managing Professional Certification Stream: Your Path to ITSM Mastery The ITIL 4 Managing Professional stream offers IT service management professionals...
Configuration Management Database – CMDB
The Configuration Management Database (CMDB) is updated and referred to throughout the Release Management process concurrently with updates to the DSL. It...
Supplier Management
Supplier Management in IT Service Management (ITSM) Supplier Management ensures that suppliers and the services they provide are effectively managed to meet...