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Welkom bij Pink Academy! Wij bieden een uitgebreid scala aan ITSM- en ESM-diensten die zijn ontworpen om de digitale transformatie van uw organisatie te ondersteunen.
Of u nu op zoek bent naar deskundig ITSM-advies, geavanceerde technologische oplossingen, bekroonde trainingen of praktische IT-ondersteuning, verken onze website en gebruik het zoekveld om eenvoudig de bronnen, inzichten en diensten te vinden die u nodig hebt.
Of u nu op zoek bent naar deskundig ITSM-advies, geavanceerde technologische oplossingen, bekroonde trainingen of praktische IT-ondersteuning, verken onze website en gebruik het zoekveld om eenvoudig de bronnen, inzichten en diensten te vinden die u nodig hebt.
Digital Transformation: Part 6 – Cost Optimisation
Part 5: Before Making Cuts Part 7: Restarting In the post-Covid landscape, organisations are revisiting survival strategies while positioning for future competitiveness....
Digital Transformation: Part 5 – Before Making Cuts
Part 4: Anticipated Benefits Part 6: Cost Optimisation As businesses face revenue shortfalls, many will need to revisit their costs and make...
Digital Transformation: Part 4 – Anticipated Benefits
Part 3: Positive First Steps Part 5: Before Making Cuts Is your company seeing the tangible benefits of Digital Transformation? Although it's...
Technical Management
Technical Management refers to the groups, departments or teams that provide technical expertise and overall management of the IT Infrastructure.
Digital Transformation: Part 3 – Positive First Steps
Part 2: Uncertainty and Change Part 4: Anticipated Benefits If your organisation claims to be advancing its digital strategy but you’re not...
Guide to Service Desk KPIs and Metrics
Your service desk KPIs and metrics are essential in achieving not only your own IT team's goals, but also the business outcomes...
Digital Transformation: Part 2 – Uncertainty and Change
Part 1: Respond, Recover, Reimagine Part 3: Positive First Steps Many organisations have long-term visions but often lack clear strategies to achieve...
Digital Transformation: Part 1 – Respond, Recover, Reimagine
Introduction Part 2: Uncertainty and Change As organisations emerge from the challenges of COVID-19, the focus now shifts to preparing for future...
Digital Transformation Introduction
Part 1: Respond, Recover, Reimagine In 2020, the global pandemic triggered a significant shift in the way organisations operate, forcing them to...
Supplier Management
The Supplier Management process ensures that suppliers and the services they provide are managed to support IT service targets and business expectations.
Service Catalogue Perspective: Know What You Want
Optimising Your IT Service Catalogue A well-structured IT service catalogue is key to aligning IT services with business goals, raising transparency, and...
IT Asset & Service Management Landscape Changes
Discover more about the changing landscape of IT Asset Management and how to prepare for the future.
What is Agile Scrum?
In today's competitive global environment, organisations need a winning strategy, which is where Agile comes into play. Agile is a mindset that...
Nine Considerations for Licensing a New ITSM Solution
In a crowded market of IT service management solutions, it can be easy to find a potential solution that meets your feature...
Agile: A Mindset as Well as a Framework
Agile Service Management involves adapting Agile and Scrum principles to IT Service Management (ITSM) processes, with a focus on improving flexibility and...