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Welkom bij Pink Academy! Wij bieden een uitgebreid scala aan ITSM- en ESM-diensten die zijn ontworpen om de digitale transformatie van uw organisatie te ondersteunen.
Of u nu op zoek bent naar deskundig ITSM-advies, geavanceerde technologische oplossingen, bekroonde trainingen of praktische IT-ondersteuning, verken onze website en gebruik het zoekveld om eenvoudig de bronnen, inzichten en diensten te vinden die u nodig hebt.
Of u nu op zoek bent naar deskundig ITSM-advies, geavanceerde technologische oplossingen, bekroonde trainingen of praktische IT-ondersteuning, verken onze website en gebruik het zoekveld om eenvoudig de bronnen, inzichten en diensten te vinden die u nodig hebt.
IT Asset & Service Management Landscape Changes
Discover more about the changing landscape of IT Asset Management and how to prepare for the future.
What is Agile Scrum?
In today's competitive global environment, organisations need a winning strategy, which is where Agile comes into play. Agile is a mindset that...
Nine Considerations for Licensing a New ITSM Solution
In a crowded market of IT service management solutions, it can be easy to find a potential solution that meets your feature...
PRINCE2 Themes
The PRINCE2 themes are topics that a Project Manager should be continually thinking about in his/her project. The seven themes are integrated...
Agile: A Mindset as Well as a Framework
Agile Service Management involves adapting Agile and Scrum principles to IT Service Management (ITSM) processes, with a focus on improving flexibility and...
ITIL 4 Specialist: Drive Stakeholder Value – The Seven Steps of the Customer Journey
ITIL 4 Specialist: Drive Stakeholder Value Business exists to create value. But value that’s created or deployed within a vacuum is rarely...
Outsourcing IT Services
When outsourcing IT support services, it’s important to consider two key factors that often lead to dissatisfaction: offshore service desks and providers...
Human Resource Management
Personnel policy plays an important and strategic role in fulfilling the long-term objectives of an organisation. It can also be used as...
An Effective Self-Service Portal
To optimise IT self-service, it’s crucial to have a well-designed portal that’s easy to access and navigate. Around 60% of issues can...
Questions you need to ask about your Change Management process
I am often confronted with a belief that selecting a service management toolset will magically instill the discipline of service management within...
ITSM Self-Service Whitepaper
Redirect: https://pinkacademy.nl/library/key-capabilities-of-an-effective-self-service-portal/
IT Service Management Guide for Remote Workforce Enablement
IT Service Management Guide: Enabling a Remote Workforce As organisations shift to a more remote workforce, the role of IT service management...
Lean IT Kaizen Helps Your Organisation Thrive
Lean IT: Driving Continuous Improvement in IT Lean IT originated from Lean manufacturing principles, particularly the Toyota Production System, and focuses on...
ITIL 4 Foundation Exam: Key Insights
The ITIL 4 Foundation Exam Planning on taking the ITIL 4 Foundation exam? Below are some key insights into the design of...