Zoeken Over Contact
X

Hoe kunnen we je helpen?

Welkom bij Pink Academy! Wij bieden een uitgebreid scala aan ITSM- en ESM-diensten die zijn ontworpen om de digitale transformatie van uw organisatie te ondersteunen.

Of u nu op zoek bent naar deskundig ITSM-advies, geavanceerde technologische oplossingen, bekroonde trainingen of praktische IT-ondersteuning, verken onze website en gebruik het zoekveld om eenvoudig de bronnen, inzichten en diensten te vinden die u nodig hebt.
Education

Insight into the ITIL 4 Foundation Exam

Planning to taking the ITIL 4 Foundation exam? – I’d like to give you some insight into the design of the course...
Article

Digital Transformation: Part 8 – Start With People

Part 7: Restarting Part 9: A Necessary Disruption Digital transformation starts with people, not technology. For success, it's crucial to gain employees'...
Article

Digital Transformation: Part 7 – Restarting

Part 6: Cost Optimisation Part 8: Necessary Disruption Organisations are strategising for survival and future competitiveness, offering a prime opportunity for IT...
Article

Digital Transformation: Part 6 – Cost Optimisation

Part 5: Before Making Cuts Part 7: Restarting In the post-Covid landscape, organisations are revisiting survival strategies while positioning for future competitiveness....
Article

Digital Transformation: Part 5 – Before Making Cuts

Part 4: Anticipated Benefits Part 6: Cost Optimisation As businesses face revenue shortfalls, many will need to revisit their costs and make...
Article

Digital Transformation: Part 4 – Anticipated Benefits

Part 3: Positive First Steps Part 5: Before Making Cuts Is your company seeing the tangible benefits of Digital Transformation? Although it's...
Article Guide

Technical Management

Technical Management refers to the groups, departments or teams that provide technical expertise and overall management of the IT Infrastructure.
Article

Digital Transformation: Part 3 – Positive First Steps

Part 2: Uncertainty and Change Part 4: Anticipated Benefits If your organisation claims to be advancing its digital strategy but you’re not...
Guide

Guide to Service Desk KPIs and Metrics

Your service desk KPIs and metrics are essential in achieving not only your own IT team's goals, but also the business outcomes...
Article

Digital Transformation: Part 2 – Uncertainty and Change

Part 1: Respond, Recover, Reimagine Part 3: Positive First Steps Many organisations have long-term visions but often lack clear strategies to achieve...
Article

Digital Transformation: Part 1 – Respond, Recover, Reimagine

Introduction Part 2: Uncertainty and Change As organisations emerge from the challenges of COVID-19, the focus now shifts to preparing for future...
Article

Digital Transformation Introduction

Part 1: Respond, Recover, Reimagine In 2020, the global pandemic triggered a significant shift in the way organisations operate, forcing them to...
Article

Supplier Management

The Supplier Management process ensures that suppliers and the services they provide are managed to support IT service targets and business expectations.
Article

IT Service Continuity Management

IT Service Continuity Management (ITSCM) is a vital part of business continuity. In today's technology-driven world, ITSCM plays a crucial role in...
Article Guide

Service Catalogue Perspective: Know What You Want

Optimising Your IT Service Catalogue A well-structured IT service catalogue is key to aligning IT services with business goals, raising transparency, and...